Sign In And Get Oriented

This tutorial helps you complete the first few minutes in Pharaoh: sign in, handle organization onboarding when it appears, confirm that the shell is healthy, and learn where account and organization controls live.

Before You Start

You need a Pharaoh user account.
You should know which organization you expect to work in after sign-in.
If your team uses more than one organization, expect to confirm the active organization from the user menu before you start operational work.
If your organization has not finished mandatory onboarding, expect Pharaoh to keep you in Organization Onboarding until profile and billing setup are complete.
If you do not yet have a Pharaoh user account, ask your organization administrator for an invitation link. Production-like environments do not expose open self-service registration from the login page.

Go to the Login page.

What you should see:

an Email field
a Password field
a Sign In button
invite-only guidance telling you to use an administrator-provided invitation when registration is required

Logged-out Pharaoh login page showing the Email and Password fields plus the Sign In action.

Before you type credentials, confirm that the page is asking for the organization-scoped Pharaoh account your administrator gave you. Use the password visibility control only when you need to verify local typing; it does not change the sign-in flow.

Validation errors stay inline with the fields that need attention. Fix the email format or missing password before you retry, because Pharaoh will not leave the login page until the form is valid and the credentials are accepted.

Mobile login page showing inline email and password validation before sign-in can proceed.

Step 2: Correct Credential Errors

If Pharaoh rejects the sign-in attempt, the page shows a Login Failed banner and keeps you on the same screen so you can correct the details and try again.

When you see this message, re-check the email address first, then re-enter the password. If the account should exist but still fails, stop and ask your administrator to verify the invitation or account state before trying unrelated workflows.

After a successful sign-in, Pharaoh either sends you to Home or routes you into Organization Onboarding.

You see onboarding when the current organization still needs mandatory setup. The onboarding page is a full-page flow outside the normal sidebar shell. Direct links to protected console pages return to onboarding while mandatory setup is incomplete. The billing setup route is allowed from the onboarding billing step so an authorized operator can complete payment setup and then return to onboarding for the status check.

Required steps:

Profile: enter First name, Last name, Job title, Organization name, Company size, and Industry.
Billing: activate billing or wait for an owner or billing manager to do it.

Optional steps can be skipped and handled later from the main console:

Endpoint setup
Team invite

If you are invited into an organization that already completed its organization-level profile and billing setup, Pharaoh does not make you repeat those completed organization steps. If your personal profile fields are still missing, Pharaoh can still ask you to complete them before you enter the console.

For detailed steps, use Complete organization onboarding.

Step 4: Land On Home

The first page to check is the Operations Snapshot card. It shows:

overall service status
environment name
database status
the time of the last successful health check

If the status panel looks stale or unavailable, use Retry health check before assuming the platform is unhealthy.

Authenticated Pharaoh home screen with the shell navigation and Operations Snapshot card visible.

Step 5: Learn The Shell Landmarks

The authenticated shell is consistent across the main operator console.

Look for these landmarks:

Left sidebar: the main navigation groups and links such as Home, Endpoints, IT Knowledge Base, and Guardrails
Breadcrumbs: the path at the top of each page, starting from Home
User menu: the button showing your display name and current organization

The breadcrumb trail is the fastest way to confirm where you are when you open a deep page from a link or saved URL.

Step 6: Check Your Current Organization

Open the user menu in the top-right corner.

What you can confirm there:

the signed-in email address
the Current Organization
whether other organizations are available to switch into
direct links to Organization Settings and User Profile

If you are in the wrong organization, switch before starting endpoint or policy work. The account pages reflect the current session context, so checking this early prevents confusion later.

Step 7: Open Your User Profile

From the user menu, open User Profile.

Use this page to compare the signed-in identity with the account you expected to use. The Session context panel is the quick confirmation that Pharaoh considers the session authenticated and attached to an active organization.

Step 8: Open Organization Settings

From the user menu, open Organization Settings.

Use this page to confirm the active organization name, organization ID, and member list before you create or review operational data. The member table is especially useful when you need to confirm that the tenant you are viewing matches the team you are about to support.

Organization Settings page showing organization details and the active member table.

What Success Looks Like

You are ready to continue when all of the following are true:

you can sign in without unexpected validation or credential errors
you know whether onboarding is required for the active organization
Home loads and shows Operations Snapshot
you know how to open the user menu
you can find User Profile and Organization Settings
the current organization shown in the menu matches the organization you expect to manage